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Before You Dig Call 8-1-1 to Have Atmos Energy Identify Gas Lines

Atmos Energy reminds the public that before building a deck, planting a tree, installing a fence, or digging for any other project, place a call to 8-1-1 at least three days before the project begins. The 811 Call Center will coordinate with Atmos Energy, your electric company and other utilities to mark all the utility-owned underground pipes and cables. 


  • Homeowners installing a fence or a mailbox, or planting a tree.
  • Excavation companies and contractors when digging a foundation, changing a driveway’s route, or installing a pool.
  • Gardeners, farmers, ranchers and anyone else with a digging project.


The most common cause of outside natural gas leaks is digging or construction that disturbs natural gas pipelines. If a natural gas line is nicked, scraped or dented, or if gas odor is detected:

  1. Call 911
  2. Call Atmos Energy’s emergency number at (866) 322-8667.

Atmos inspect the pipeline and make any needed repairs. Even minor damage can weaken a pipeline and lead to a future leak.

For more information about safe digging practices, read Atmos' Damage Prevention Awareness document / Descargue la guía del excavador para excavar con seguridad.

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