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Elara Caring CIO Delivers Keynote at ServiceNow World Forum Held at Irving Convention Center

Elara Caring, the full-scale, multi-state home health provider of clinical and personalized services across the patient continuum, has announced that its Chief Information Officer Christian Mate will deliver a keynote address at the ServiceNow World Forum: Dallas, a forum showcasing the latest innovations within the ServiceNow platform that drive growth for end-to-end digital transformation.

In his remarks, Mr. Mate will be discussing how Elara is working with ServiceNow to empower its caregiver workforce to deliver vital services to patients and clients wherever they call home, deploying such technologies as automated appointment scheduling; on-the-go schedule management and shift offerings; GPS-based travel route guidance; pre-visit management; digital documentation; and a 360-degree portal for patients/clients, their authorized family members and Elara.

“Among Elara’s highest priorities is to continuously remove friction from our caregivers’ experience to help them focus on providing best quality care,” said Mr. Mate. “Our partnership with ServiceNow is at the forefront of these efforts, and is helping us distinguish Elara as the place to work in home health.”

Joining Mr. Mate as keynote speakers are Cheryl Foulkes, SVP, Team Member Experience and IT Strategy, Dell Technologies; Dave Wright, Chief Innovation Officer, ServiceNow; and Ramsay Tuita, Advisory Solution Consultant, ServiceNow. The event takes place Oct. 25 at the Irving Convention Center at Las Colinas.

In addition to the keynote, Renee Konzelman, Senior Vice President, People, Talent and Culture and Elara will serve as a featured speaker on a Women in Leadership panel at the Dallas-based forum. She will be joined by leadership representing 7-Eleven, AT&T and U.S. Bank.

The ServiceNow World Forum is comprised of a series of events that take place in various global cities throughout October and November. In addition to Dallas, the 2023 forums will take place in Sydney, Tokyo, Toronto, London, New York, Frankfurt, Paris and Rotterdam. More information is available at

About Elara Caring

Elara Caring is one of the nation’s leading providers of home-based care, offering Skilled Home Health, Hospice, Personal Care Services, Behavioral Health and Palliative Care. With a footprint in 17 states in the Northeast, Midwest and Southwest, it serves more than 60,000 patients and their families across 200 locations. The Elara Caring mission is to deliver exceptional, personalized health care services wherever patients call home. The company accomplishes this by hiring compassionate people who believe in taking care of its patients, clients, care providers and each other. It also offers critical support through the Elara Caring Hospice Foundation, which provides physical, emotional, spiritual and/or social assistance to terminally ill individuals and their families. For more information, visit

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