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Report Streetlight Outages Directly on Oncor's Website for Faster Repairs

To expedite the process of streetlight repairs, customers are encouraged to report outages directly through the Oncor customer service website. The procedure is outlined below:

  1. Visit the Oncor street light outage website at OncorStreetlight.com.
  2. Select or search for the affected streetlight on the provided map.
  3. Identify the problem from the available options.
  4. Click the report button to submit the outage.

Once reported, the request will be forwarded to an Oncor streetlight repair technician. The repair is expected to be completed within 15 days, depending on weather conditions.

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